Company Profile

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Company Service Policy Showcase

At ZIBO YUFENG REFRACTORY CO., LIMITED, we are committed to providing unparalleled service to our clients throughout the entire sales process – from pre-sales consultations to in-sales support and after-sales services.

01

Pre-sales Services

We begin by understanding your unique requirements and applications. Our expert team conducts thorough analyses to recommend the most suitable refractory products and high-temperature insulating materials, ensuring they meet your performance criteria. We also offer customized solutions tailored to your specific needs.
02

In-sales Support

During the order placement and production phase, we maintain open communication channels to keep you informed of every step. Our efficient logistics system ensures timely delivery, meeting even the most stringent deadlines. Additionally, we provide technical guidance and training on product usage, ensuring a smooth integration into your processes.
03

After-sales Services

Should you encounter any issues or require assistance, our dedicated customer support team is always ready to address your concerns promptly. We offer comprehensive after-sales services, including warranty claims, replacement parts, and ongoing technical support, ensuring your satisfaction and continued operational efficiency.

Introduction to the Company's Quality Management System

ZIBO YUFENG REFRACTORY CO., LIMITED takes pride in its robust quality management system, which has been certified to meet the rigorous standards of ISO 9001:2008. This commitment to quality reflects our unwavering dedication to delivering only the finest refractory products and high-temperature insulating materials to our global clientele.

Industry Certifications & Recognition

拥有一支优秀的售后服务团队，确保第一时间解决客户的售后问题。

We have garnered numerous industry-recognized certifications, including ISO10012, testifying to our commitment to environmental responsibility and sustainability. Our products have been well-received by customers across diverse markets, including North America, Europe, Asia, and Oceania, underscoring their trust in our brand and the reliability of our offerings.

Global Customer Approval

我们拥有一支优秀的技术团队，可以根据客户的要求进行设计。

More than 70% of our products are exported to international markets, where they have gained a strong reputation for their durability, performance, and cost-effectiveness. This widespread acceptance and endorsement from customers worldwide is a testament to our commitment to quality, reliability, and customer satisfaction.

By continually improving our manufacturing processes and investing in R&D, we strive to maintain our position as a leading supplier of refractory and insulating materials, exceeding industry standards and delivering unparalleled value to our clients.

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